Unified Communications
Communications for how and where we work.
Your customers, employees and partners need a communications experience that fits into how they work instead of changing how they work.
Avaya is redefining unified communications to be your natural, convenient way to engage, respond, and share. They put UC in the applications, browsers, and devices that people use every day. With the Avaya Equinox™ Experience, communication just got simple, transparent, in context, and user defined. See how it could change your day.
Enter an Experience Built for Mobile Users
To help mobile users stay on top of interactions, Avaya Equinox design includes action-oriented workflows and an intuitive, top-of-mind status. All communications are in one place, so you can quickly see meetings, messages, communications history. Take immediate action with one touch. Even on mobile, there is no compromise: HD video and voice deliver clarity. Remote access works without VPN connectivity. Voice and video are reliable and secure on any device, anywhere. Telephony features include one-number reach. And multiple devices can be used simultaneously when needed. Optimized to the device—mobile, tablet, browser, desktop—the experience enables additional capabilities while maintaining mobile simplicity.
Energise Your Teams With Integrated Workspaces
Knock down the boundaries of your company’s communications infrastructure. With team collaboration, Avaya Equinox users inside and outside your company can create team rooms and organise them in a variety of categories. Avaya Equinox supports persistent messaging and team chat, file sharing and task assignment, and ad hoc and scheduled meetings with audio/video conferencing and screen sharing.
Move Desktop Apps to Your Browser
WebRTC technology delivers robust collaboration within HTML5 browsers with zero downloads or plug-ins. Shift desktop business applications to the Cloud and get a best-in-class browser experience with full collaboration capabilities. Our virtual meeting room model offers rich capabilities like group video, audio conferencing, and web collaboration.
Eliminate the Complexity and Expense of Multiple Solutions
Avaya Equinox provides a single platform supporting all the different modes of conferencing. High-scale audio conferencing, extensive web collaboration, rich multi-vendor HD video, even event streaming to 100,000 users in an all-in-one software solution. Users have one login and one easy solution to learn. IT has one solution to support with one set of statistics, single provisioning, and a smaller footprint with higher efficiency and lower costs.
Message with Continuity and Always-on Effectiveness
Send and access team messages in real time, or on your time. Use always-ready multimedia messaging for text, audio, video, images and files. Start the conversation on your desktop and transparently move it to your mobile. For the ultimate in efficient team interaction, you can even message people who are offline, and use one-click escalation to a call or conference.
Creating Integrated Engagement Solutions for Every Business
Enterprises of all sizes need Unified Communications technology and solutions that improve employee efficiency and effectiveness, workforce mobility, customer service – and ultimately competitiveness. Unified Communications help simplify the proliferation of everyday technologies – audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, presence, and more.
Integrate voice, video, and data, enabling users to communicate and enjoy collaboration in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make small, midsize, or enterprise businesses more productive and responsive. It helps to improve decision making and accelerate business processes, while providing opportunities to reduce communications and operating expense. Embedding communications into business applications and processes (sometimes known as Communication Enabled Business Processes) can create competitive advantage by increasing the responsiveness of the enterprise and removing latency from business processes.
Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. As Avaya puts you ahead in a world of mobility, apps, social, and Cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives. And as you grow, you can count on unrivaled scalability and flexibility to support every location, from small branches to corporate headquarters.